Report Damage Following an Emergency

Report Damage

Damaged Home

New Yorkers Can Now Get Disaster Assistance & Report Damage to FEMA

President Biden has approved an expedited Major Disaster Declaration that will help provide federal financial relief for New Yorkers recovering from the flooding damage caused by the remnants of Hurricane Ida. The counties covered by the declaration include: Bronx, Queens, Kings (Brooklyn), and Richmond (Staten Island).

Apply for disaster assistance and report damage to your property:

If you use a relay service (a videophone, InnoCaption, CapTel, etc.), please provide your number assigned to that service. FEMA must be able to contact you. Be aware that phone calls from FEMA may appear to come from an unidentified number.

Disaster Assistance for Undocumented New Yorkers

Governor Kathy Hochul and Mayor Bill de Blasio announced $27 million is available to provide relief to undocumented survivors of the storms and flooding caused by the remnants of Hurricane Ida. This funding will be distributed through grants to an established network of community organizations and provided to New Yorkers who are not eligible to receive storm recovery assistance through the FEMA Individual Assistance Program or other means.

If you need help applying, call the ONA Hotline at 1-800-566-7636. 9:00 a.m. to 8:00 p.m., Monday through Friday, or visit the partner not-for-profits starting September 27. Hotline assistance is available in over 200 languages.

The application period will close on Friday, November 26, 2021. In order to qualify for this program, the applicants must a) themselves not be eligible for FEMA assistance and b) not have an individual in their household who is eligible for assistance.

The nonprofits that are providing assistance in New York City are:

  • Bronx - Catholic Charities Community Services, 402 East 152nd Street, Bronx, NY 10455
  • Brooklyn - Chinese American Planning Council, 4101 8th Ave, 4th Floor, Brooklyn, NY 11232
  • Queens - MinKwon, 133-29 41st Avenue, Suite 202, Flushing, NY 11355
  • Queens - Make the Road, 92-10 Roosevelt Ave, Jackson Heights, NY 11372
  • Staten Island - Make the Road, 161 Port Richmond Ave, Staten Island, NY 10302


The Damage Assessment Tool allows the City to immediately collect damage information from New Yorkers to assess the impact upon affected areas. Reporting damage with this form is for tracking purposes only. You will not be provided a confirmation number. If you want to report a specific concern, file a Service Request by visiting 311 online or calling 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115).

You can also report damage in one of the following ways:

  • Fallen Tree or Branch to report trees or branches that have fallen to the ground on public property
  • Power Outage to report loss of power or to file a Con Ed Power Outage Claim
  • City Claim to report property damage from a City tree

* Indicates required fields

Homeowner's Insurance: *
Renters Insurance: *
Flood Insurance: *

* Note: Protection against property loss due to flooding is typically not covered under renters and homeowner's insurance policies. For more information, visit www.floodsmart.gov or call 1-888-379-9531.

Damage Type: *
Damage Cause: *
Damage Severity:  (Note: Only complete this section if you have experienced structural damage to your home or building.)
Do you have any personal belongings, furniture, or carpets that are waterlogged that you cannot remove yourself? (If yes, please make sure contact information is correct below.)*


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