Contact TLC

Lose an item in a taxicab, want to make a complaint about a TLC-licensed driver, or commend a TLC-licensed driver? Call 311 or contact 311 Online for all TLC related matters.

Contact the TLC’s Disability Service Facilitator if you have accessibility-related questions about TLC facilities or agency practices, need to request reasonable accommodations for a Commission hearing or other TLC meeting, or believe you have not received an appropriate response from the agency regarding an accessibility-related issue after you have filed a 311 complaint.

Licensees

  • Call (718) 391-5501 with questions about your TLC license status or application status
  • Call (718) 391-5584 with questions about settling a violation
  • Call (718) 391-5617 for all other questions related to summonses and violations
  • Visit 311 Online to submit a complaint about another TLC licensee

Contact TLC online

Email

Write

NYC Taxi & Limousine Commission
33 Beaver Street
New York, NY 10004

Media/Press Inquiries

Allan J. Fromberg
Deputy Commissioner for Public Affairs
Email: press@tlc.nyc.gov

Visit the TLC

Long Island City

31-00 47th Avenue, 3rd floor
Long Island City, NY 11101
8am - 4pm Monday through Friday
(718) 391-5501

  • Monday – Friday, 8am to 4pm.
  • To limit wait times and promote social distancing, we strongly encourage you to schedule an appointment.  Capacity in the Long Island City office is limited, and we want to make for the fastest possible visit, which can be helped by scheduling an appointment prior to your visit. 

Woodside

24-55 B.Q.E West
Woodside, NY 11377
5am – 9pm Monday through Friday

  • For Licensee Information Hotline call (718) 391-5501
  • For Inspection Information call (718) 267-4559
  • Vehicle inspections

Manhattan

33 Beaver Street
New York, NY 10004
Hours by appointment only

  • Commissioners
  • External Affairs
  • Policy

Staten Island

1139 Hylan Blvd
Staten Island, NY 10305
Licensing: Wednesdays 9am-4pm. 

  • To limit wait times and promote social distancing, we strongly encourage you to schedule an appointment.  Capacity in the Staten Island office is limited, and we want to make for the fastest possible visit, which can be helped by scheduling an appointment prior to your visit.
  • Visual vehicle inspections are by appointment only.

Visit TLC Locations


2020 Holidays/Closings

TLC Offices and Services will be closed on the following dates:


  • New Year's Day, Wednesday, January 1, 2020
  • Martin Luther King Jr. Day, Monday, January 20, 2020
  • Presidents' Day, Monday, February 17, 2020
  • Memorial Day, Monday, May 25, 2020
  • Independence Day (Observed), Friday, July 3, 2020
  • Labor Day, Monday, September 7, 2020
  • Columbus Day, Monday, October 12
  • Election Day, Tuesday, November 3, 2020
  • Veterans Day, Wednesday, November 11, 2020
  • Thanksgiving Day, Thursday, November 26, 2020
  • Christmas Day, Friday, December 25, 2020