Contact TLC

Lose an item in a taxicab, want to make a complaint about a TLC-licensed driver, or commend a TLC-licensed driver? Call 311 or contact 311 Online for all TLC related matters.

Contact the TLC’s Disability Service Facilitator if you have accessibility-related questions about TLC facilities or agency practices, need to request reasonable accommodations for a Commission hearing or other TLC meeting, or believe you have not received an appropriate response from the agency regarding an accessibility-related issue after you have filed a 311 complaint.

Licensees

  • Call (718) 391-5501 with questions about your TLC license status or application status
  • Call (718) 391-5584 with questions about settling a violation
  • Call (718) 391-5617 for all other questions related to summonses and violations
  • Visit 311 Online to submit a complaint about another TLC licensee

Contact TLC online

Email

Write

NYC Taxi & Limousine Commission
33 Beaver Street
New York, NY 10004

Media/Press Inquiries

Allan J. Fromberg
Deputy Commissioner for Public Affairs
Email: press@tlc.nyc.gov

Visit the TLC

Long Island City

31-00 47th Avenue, 3rd floor
Long Island City, NY 11101
8am - 4pm Monday through Friday
(718) 391-5501

  • By appointment only.

Woodside

24-55 B.Q.E West
Woodside, NY 11377
5am – 9pm Monday through Friday

  • For Licensee Information Hotline call (718) 391-5501
  • For Inspection Information call (718) 267-4559
  • Vehicle inspections

Manhattan

33 Beaver Street
New York, NY 10004
Hours by appointment only

  • Commissioners
  • External Affairs
  • Policy

Staten Island

1139 Hylan Blvd
Staten Island, NY 10305
Licensing: Wednesdays 9am-4pm. 

  • Licensing by appointment only.
  • Visual vehicle inspections by appointment only.

Visit TLC Locations


2020 Holidays/Closings

TLC Offices and Services will be closed on the following dates:


  • New Year's Day, Wednesday, January 1, 2020
  • Martin Luther King Jr. Day, Monday, January 20, 2020
  • Presidents' Day, Monday, February 17, 2020
  • Memorial Day, Monday, May 25, 2020
  • Independence Day (Observed), Friday, July 3, 2020
  • Labor Day, Monday, September 7, 2020
  • Columbus Day, Monday, October 12
  • Election Day, Tuesday, November 3, 2020
  • Veterans Day, Wednesday, November 11, 2020
  • Thanksgiving Day, Thursday, November 26, 2020
  • Christmas Day, Friday, December 25, 2020