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The City has created the GetFoodNYC Food Delivery Program to provide food for coronavirus (COVID-19)-vulnerable and food-insecure New Yorkers not currently served through existing food delivery programs.
We are asking TLC-licensed drivers to participate in this important work by assisting in delivering food to New Yorkers who must stay home.
Drivers will receive $53 per route, on all routes citywide, including $40 per route in base pay and $13 per route to cover gas and mileage.
Signing up is easy:
Drivers will be selected on a first-come, first-serve basis. If you are not initially selected, we hope to reach you in the days ahead as demand for meals increases. If you have any issues signing up, contact firstname.lastname@example.org.
Thank you for signing up to deliver meals to New Yorkers. Your participation in this program makes our city safer and more resilient during this challenging time.
The following instructions will help you complete your assignment and receive your payment in a timely manner.
How to Start Your Day Delivering for the NYC Get Food Program
You will be assigned a pickup from a NYC Food Distribution Site. Drive your vehicle to the site at your assigned check-in time. When you reach the front of the line.
How to Make Your Deliveries
What To Do if You Can’t Reach the Customer
What To Do At the End of Your Shift
What to Do If You Receive a Parking Ticket
If you received a parking ticket while completing deliveries for NYC's Get Food Delivery Program, email email@example.com. A External Affairs staffer will follow up with you directly. In the email, please include:
How You Will Be Paid
Electronic payment coming soon. All drivers should register for a PayActiv account now so they are ready when electronic payment begins. Review the PayActiv Signup Guide and sign up today!
Payments will be processed based on a work week that runs Sunday through Saturday, and checks will arrive by mail by the following Saturday. If you have completed routes, look for an envelope in the mail from the City of New York, this envelope will contain your check. Payments for routes completed during the first week of the program were mailed on April 10. Payments for the second week of the program were mailed on April 20th. The City is implementing an electronic payment solution that will enable drivers to access their funds weekly.
What Do I Do If There is a Mistake in My Paycheck?
NYC is committed to paying drivers fairly for their work. If you believe that a mistake has been made in your payment we will carefully analyze your claim and make any corrections that might be necessary.
In order to file a payment complaint please use this form:
After you submit your claim, we may contact you for further information such as scans or photos of any route receipts that you may have. Be sure to save your original route receipts.
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Keep yourself and your neighbors safe. Do not sign up for shifts if you’re feeling sick. Visit the Health Department’s website for more information for how to protect yourself and others.
Do you or someone you know need food assistance? COVID-19-vulnerable and food-insecure New Yorkers who cannot access food themselves can sign up for the GetFoodNYC program. Visit www.nyc.gov/getfoodnyc to learn more and sign up.
If you are a TLC Driver Licensee and received a parking summons while on-duty for the TLC Delivery program, please contact External Affairs for assistance at: firstname.lastname@example.org