Receiving a summons can be an upsetting experience but it is important that you do not ignore it. If you fail to take action and do not appear for your hearing, a default judgement may be entered against you. This means that a judge may automatically find you guilty in your absence and impose fines, points and/or suspension or revocation of your TLC license.
The first thing you should do if you receive a summons from TLC is read the entire document. Some of the questions you may have can be answered by simply reading the information in the summons. The summons lists the rule numbers TLC alleges you violated, the penalties you are facing and provides a description of why TLC believes you violated the rules. The summons also informs you of when and where you can appear for a hearing, how you can settle the summons with TLC and how you can plead guilty and pay the penalty online.
Is it possible to settle my summons without points or for a fine that is lower than the amount listed on the summons?
You may receive a settlement offer with a reduced fine amount in the mail before or after a summons is issued. If you would like a settlement offer and have not yet received one, you may visit the TLC office in Long Island City in person to discuss settlement options. Settlement offers will not be given over the phone.
What should I do if I don’t understand or have questions about my summons?
If you would like to speak with a TLC staff member about your case visit TLC in Long Island City in person or call (718) 391-5584. Note: TLC employees cannot give you advice or represent you at a hearing. TLC may also use statements you make against you in court. If you would like advice or someone to represent at a hearings, consider hiring a lawyer or representative to assist you at your own cost. A list of representatives that have been suspended or barred from representing drivers is located at OATH - Registered Representatives.
Does receiving a summons mean that I am guilty?
No. A summons contains an allegation that you violated one or more TLC rules. If you choose to have a hearing, TLC will be required to present evidence in court to prove the allegations in the summons. However, if you were issued a summons by a law enforcement officer, the allegations on the summons are sworn-to and the judge may accept the allegations as evidence. You will still be given an opportunity to present a defense at a hearing.
I received a summons but believe that I am not guilty. What should I do?
Gather any witnesses or documents you have that might help prove your defense and bring them to your hearing. If you don’t have any witnesses or documents, a judge will still allow you to have a hearing and tell your side of the story. However, if you have a hearing and the judge does not believe your side of the story, the fine you receive may be higher than the settlement offer given to you by TLC.
I want to have a hearing but cannot make it to court on the hearing date listed on the summons. What should I do?
If you have not made a reschedule request on your case before call the Office of Administrative Trials and Hearings at (844) 628-4692 to request a new hearing date.
What should I do if I am not comfortable handling or discussing my summons in English?
Interpretation services are offered by TLC and the Office of Administrative Trials and hearings where TLC summonses are heard. Visit the TLC in Long Island City and indicate that you need an interpreter and your desired language.
Where are TLC hearings held?
TLC summonses are heard by the Office of Administrative Trials and Hearings. Read your summons for details on when and where your hearing will occur. Most hearings occur at the TLC in Long Island City.