Resources

Resources for Veterans

Our flagship COVID-19 program is the Mission: VetCheck initiative, wherein volunteer veterans make supportive check-in calls to peers in their community. The calls will provide vital information including where to get free meals, COVID-19 testing locations, and how to access online mental health support. Request a check-in call for you or a veteran you know or volunteer to make calls to fellow veterans at the Mission: VetCheck website. VSOs looking to check-in on members should email VetCheck@veterans.nyc.gov.

To help New Yorkers affected by COVID-19 in other ways and to find COVID-19 related assistance, visit Help Now NYC.

You can now confidentialy self-report your COVID-19 status and symptoms by visiting the New York City Engagement Portal. This data will help NYC communicate information on infected areas to the public.

Click a topic, or press the enter key on a topic, to reveal its answer.

Food Assistance

DVS has partnered with GetFoodNYC to send food directly to homebound veterans in need. If you're a veteran who needs food assistance contact us at 212-416-5250 or connect@veterans.nyc.gov.

Read more about our efforts to get food to veterans.

Free Meals for All New Yorkers

  • Three free meals are available for every New Yorker. Meals can be picked up at all Meal Hubs, between 7:30 am and 1:30 pm, Monday through Friday. Visit the NYC Department of Education Free Meals page to learn more. Text "NYC FOOD" or "NYC COMIDA" to 877-877 to find a Meal Hub near you.

Food Assistance Resource Guides

Emergency Food Assistance

  • If you or someone you know needs food right away, call Growing Up NYC's Emergency Food Hotline at 866-888-8777 or 311 to find a local pantry or kitchen.

Food Banks and Soup Kitchens

Food Assistance for Senior Veterans

Delivery Services

  • Place a request for delivery from an all-volunteer startup at Invisible Hands.
  • Apply to receive meal delivery from God's Love We Deliver. This nonprofit organization delivers food to individuals living with chronic illnesses or disabilities.
  • The Get Food NYC Delivery Program brings meals to New Yorkers who can't currently access food.

Benefits Assistance

For additional information regarding Food Resources contact DVS Engagement Coordinator:​

  • Eileen Barcene​

(646) 499-0055​
ebarcene@veterans.nyc.gov
Healthcare

For additional information on Community Health contact DVS Director of Prevention & Aftercare Services:​

Emergency Financial Assistance

Financial Assistance for Veterans

  • Visit Mission 22 for a comprehensive list of organizations that are providing financial assistance to veterans experiencing financial setbacks.
  • The VFW is offering emergency cash assistance to qualifying veterans, military members, and families.
  • NYC Human Resources Administration's NYC Cash Assistance program offers cash for families in need.
  • The PENFED Foundation is providing emergency financial assistance for veterans impacted by COVID-19.
  • Operation Homefront offers veterans and servicemember financial assistance for critical family needs. Due to COVID-19, Operation Homefront will accept and process immediate requests for assistance outside the normal monthly application cycle.
  • The NYC Human Resource Administration's (HRA) One Shot Deal allows NYC residents to apply for a one-time emergency grant that can be used for assistance with rent, utility bills, and disaster expenses. Learn about HRA eligibility guidelines and how to apply.
  • If your income has dropped due to COVID-19, consider contacting the NYC Financial Empowerment Center for free financial counseling over the phone.

Branch-Specific Aid

  • The Air Force Aid Society provides no-interest loans and grants to Air Force servicemembers and Air Force families who experience unexpected financial emergencies.
  • The Navy-Marine Corps Marine Society provides interest-free loans and grants to Active duty servicemembers and retired Sailors and Marines. The organization also offers financial counseling to help navigate this difficult period.
  • Coast Guard Mutual Assistance helps Coast Guard members who have been placed in a quarantine situation secure authorized loans of up to $6000.
  • Army Emergency Relief offers emergency financial assistance to Army reservists, Army servicemembers who are on active duty or retired, and surviving families of Army servicemembers.
  • American Red Cross Financial Assistance offers emergency funds if you are an active duty service member, member of an activated National Guard or Reserve unit, and military retirees. Immediate family members of active duty servicemembers, as well as spouse and widow(er)s of a military retirees, are also eligible. Submit a request for Red Cross support online or call 877-272-7337 for support.

Freelancers, Artists, and Tipped Service Workers

Credit Reporting Protections

The New York State Department of Financial Services (DFS) is working with New York's credit reporting industry to help New Yorkers avoid negative impacts on their credit reports during the COVID-19 crisis. DFS is also working to ensure that New York State-regulated financial institutions provide credit information in ways that minimize negative impacts on consumers.

Credit reporting agencies will now:

  • Provide one free credit report each month through November 2020
  • Inform financial institutions of procedures that allow institutions to report missed or delinquent payments in ways that minimize the impact on consumers' credit histories and credit scores
  • Inform financial institutions of their credit reporting obligations under the CARES Act
  • Inform financial institutions when credit reporting may not comply with CARES Act requirements

Tax Prep

Preparers from NYC Free Tax Prep can help you file taxes if you earn $64,000 or less (families) or $45,000 or less (single filer). Learn more about NYC Free Tax Prep.

Economic Impact Payment

The deadline to claim your Economic Impact Payments (EIP) is October 15th, 2020.
To receive your EIP payment you can file a 2019 tax return. If you are not required to file a tax return because your income is under $12,200 (single filers) or under $24,400 (joint filers) you can register for your payment as a "non-filer" on the Internal Revenue Service (IRS) website.

Professional financial counselors from NYC Financial Empowerment Centers are available by phone to answer your questions and make sure you get your stimulus payment. Book an appointment.

Unemployment Assistance

Unemployment Benefits Frequently Asked Questions

Wondering if you're eligible for unemployment benefits? Don't know which documents you need to apply? Need to know when you'll receive your benefits?

If you have questions about unemployment benefits visit ACCESSNYC's Frequently Asked Questions page for answers.

Career Resources

The New York Science, Industry, and Business Library (SIBL) is offering the following free virtual career services:

  • Career Workshops with Professional Coaching: Online sessions with Career Coaches to help get your resume ready and improve your networking and interviewing skills.
  • Online Video Tutorials: Video training tutorials in various skills including Microsoft, Adobe, HTML, salary negotiation, interviewing skills, business writing.
  • Career Cruising: Review resume samples, career guides, and professional assessments to discover your transferable skills.
  • Veterans facing unemployment due to COVID-19 or struggling to transition to civilian life can visit Novoresume. The website provides tips on writing a great resume and cover letter and helps veterans prepare for job interviews.

Legal Aid

United States Department of Labor

New York State Department of Labor

For additional information regarding Unemployment contact DVS Engagement Coordinator:​

Housing

DVS Housing Support Services

Even as the DVS Housing team works remotely, they continue to find apartments, offer virtual tours, and do everything they can to rapidly house veterans in need. We're also collaborating with our partners to make sure that emergency shelters are as safe as possible.

If you need housing assistance or if you believe you will be evicted from your residence once the NYS eviction moratorium ends on August 20th, please contact us at 212-416-5250 or connect@veterans.nyc.gov.

Housing Support

Rental Assistance

The Supportive Services for Veteran Families (SSVF) program provides rental assistance to eligible veterans. To receive services you must currently have a household income that does not exceed 50% of the area median income. For more information about the SSVF program email SSVF@va.gov or call 877-737–0111.

Eviction Protection

  • Your landlord cannot evict you or ask you to leave your apartment because you test positive for COVID-19. If your landlord attempts to remove you or discriminates against you due to your COVID-19 diagnosis, please file a complaint with the NYC Commission on Human Rights (CCHR) by calling 311 or filing a report to CCHR online.

NYCHA

  • To learn more about NYCHA's efforts to support public housing residents and Section 8 participants struggling with rent hardships visit the NYCHA Journal. NYCHA encourages residents experiencing financial hardships to visit the NYCHA Self-Service Portal.

Support for Homeless Veterans (subsection title in larger font size)

For additional information regarding Housing & Support Services contact:​

For additional information regarding Eviction​ 

Prevention contact:​

Energy Assistance

Con Edison 2020 Emergency Summer Cooling Credits

ConEd customers in New York can enroll in the Low Income Discount program to receive an automatic credit on summer energy bills. The credit is designed to help with the cost of running air-conditioning as New Yorkers stay indoors due to COVID-19. If you have any questions, please email us or call 1-800-75-CONED.
Learn more about Summer Cooler Credits.

Home Energy Assistance Program (HEAP)

Eligible New Yorkers can receive support in purchasing and installing an air conditioner or a fan through the HEAP Cooling Assistance Benefit. Learn if you are eligible.

You can apply for the HEAP Cooling Assistance by reaching out to your HEAP Local District Contact. Learn more about HEAP.

Business Support

Business Reopening Support

The NYC Department of Small Business Services (SBS) is offering an array of support and resources to ensure businesses reopen safely including:

SBA Support

The U.S. Small Business Administration is accepting applications again for the following programs:

  • The Economic Injury Disaster Loan and Grant provides low-interest loans of up to 30 years. Applicants who are declined for a loan can still receive a $10,000 grant. Businesses, nonprofit organizations, independent contractors, and self-employed individuals can apply.
  • Under Payroll Protection Program (PPP) loans are forgiven if businesses keep employees on the payroll for 8 weeks and the money is used for payroll, rent, mortgage payments, or utilities. Any veteran's organization, nonprofit, and business with 500 employees or fewer can apply to this program. Find an eligible PPP lender.
  • As part of the SBA's debt relief efforts, the SBA will pay the interest, principle, and fees for new and current microloans for 6 months.
  • The SBA Express Bridge Loan provides quick access to up to $25,000 for small businesses that already have a relationship with an SBA lender. Contact your existing SBA Express Lender to apply.

Visit the SBS website for free assistance applying for emergency funding programs, including the Economic Injury Disaster Loan and Grant and the PPP.

Grants for Small Businesses

Available 0% Interest Loans

Additional Loans for Businesses Impacted by COVID-19

Digital Marketing Resources & Online Support

Legal Services:

For additional information and financial services visit:

Nonprofit Support

Education Services

Online Continuing Education

Community Impact at Columbia University is holding online education programs for veterans. Courses include:

  • ESOL (English as a Second Language)
  • TASC (High School Equivalency available in both English and Spanish speakers)
  • College Road (College Preparation)
  • Job Road and Computer Training

Interested candidates must have their DD-214. To learn more, contact: Michael A Grant at (212) 854-9621 or mag2312@columbia.edu

Online Tutoring

Active duty servicemembers and reservist can receive free online tutoring at tutor.com. Expert tutors are available 24/7 to offer support in over 100 K-12 and college-level subjects, including math, writing, reading, ELL, science, English, social sciences, history, accounting, finance, nursing, world languages, computer science, study skills, and test prep.

For more information regarding Education contact DVS Engagement Coordinator:​

  • Amauri Espinal​
    (646) 799-2728​
    aespinal@veterans.nyc.gov​

Military Families and Caregivers

Military Spouses

  • The Spouse Education and Career Opportunity program provides military spouses with resources to create an academic plan, search for scholarships, develop their resume, and find the right career.

Childhood Education

Domestic Violence

  • We understand home is not always safe. According to the VA, women veterans are more likely to experience Intimate Partner Violence than civilian women. Compounding this issue is the recently reported rise of domestic abuse cases worldwide due to COVID-19 stay-at-home orders. If you are experiencing domestic abuse, please call NYC's 24-hour support hotline at 1-800-621-4673. Call 911 for emergencies. For additional services visit NYC Hope. New York State also operates a domestic violence hotline that you can contact at 1-800-942-6906.

Helpful Articles

For additional information regarding Military Caregiver and Survivor Support contact DVS Engagement Coordinator:​

Healthcare

COVID-19

The numbers say it all: As more New Yorkers get tested for COVID-19, the number of positive cases in NYC drops.

Learn how to get a free COVID-19 test. If you test positive for COVID-19 or have been exposed to someone who has, NYC's Test & Trace Corps will give you a call to connect to health services. Please answer the phone if you get a call from:

  • NYC Test+Trace
  • a 212 number
  • "NYS Contact Tracing" (518-387-9993)

All calls are confidential and private.

VA Healthcare

Veterans who have not applied for VA healthcare and/or have seen an income change due to the crisis can learn if they qualify for VA healthcare by visiting the VA health care eligibility page or calling 1-877-222-VETS (8387). Eligible Veterans can apply for VA healthcare by calling 1-877-222-VETS (8387) or visiting the application webpage.

VA Telehealth Services

  • My HealtheVet the VA's online patient portal, where Veterans can ask non-urgent questions to their VA healthcare team, schedule appointments for VA Video Connect, and fill prescriptions.
  • VA Video Connect allows Veterans to talk to their VA healthcare providers through private and secure video messaging using their phones and computers. To arrange an appointment, please call (877) 877-9267.
  • The Rx Refill mobile app is another option for Veterans to refill prescriptions and have them delivered to their homes.
  • Annie's Coronavirus Precautions Protocol App lets Veterans receive texts with updated COVID-19 information. It can also help Veterans monitor symptoms if they need to contact their local facility for care.

Community Health Services

Staten Island Performing Provider System

Mental Health Support

One on One Support

  • ThriveNYC has released a new Mental Health Support New Yorkers Can Access While Staying Home guide which provides a comprehensive list of city services that are available for those in need of assistance.
  • NYC Well is a confidential helpline for mental health and substance abuse services. Trained counselors can provide you with support 24 hours a day, 7 days a week, in over 200 languages. To reach NYC Well, call 888-NYC-WELL or text WELL to 65173.
  • Veterans and those concerned about a Veteran can call the Veterans Crisis Line at 800-273-8255 (press 1), text 838255, or access CRISIS CHAT.
  • VetConnectNYC connects Veterans to organizations that provide free therapy and counseling services to Veterans. Additionally, VetConnectNYC is able to introduce Veterans to other non-counseling related services they may need. VetConnectNYC's telephone number is 833-VETS-NYC.
  • Over 6,000 mental health professionals have signed up with the New York State Office of Mental Health to provide online services for New Yorkers struggling with the COVID-19 crisis. Contact the Emotional Support Helpline at 1-844-863-9314 to schedule a free appointment. The Helpline is available 7 days a week from 8:00 AM to 10:00 PM.
  • The Objective Zero Foundation is a tech nonprofit dedicated to promoting wellness and preventing suicide within the military community. Download the Objective Zero app to access mental health resources and connect to a peer support network.
  • Headstrong is treating current and new veteran clients online during the COVID-19 emergency. Sign up for Headstrong online.
  • Veterans, family members, and caregivers can seek 24/7 help from Vets4Warriors' confidential peer support network. Receive immediate, free, and long-term peer support through private chats, emails, phone, and text conversations. Learn more.
  • Stop Soldier Suicide provides veterans with a Wellness Coordinator who provides personalized attention and develops wellness plans that are customized to address individual veteran's specific needs.

Online Mental Health Services

  • The New York Presbyterian Military Family Wellness Center is providing free and confidential screenings, intakes, and therapy sessions via Zoom. Those interested in seeking treatment for PTSD, MST, anxiety, or depression related to military service please contact Military Family Wellness Center at Columbia or Weil Cornell:

MFWC Columbia:

Email: Sara Such at Sara.Such@nyspi.columbia.edu or Caroline Marohasy at Caroline.Marohasy@nyspi.columbia.edu
By phone: 646-774-8104
Visit online

MFWC Weill Cornell:
Email: Mariel Emrich at mae2050@med.cornell.edu
Or by phonel: 212-821-0783
Visit online

  • As part of their Telemental Health Program, doctors at the NYU Steven Cohen Family Center are providing online mental healthcare to veterans and their families. Online appointments can be scheduled through the NYU Langone Health app. For more information, call 855-698-4677.
  • The National Alliance on Mental Illness (NAMI) is offering mental health support. Call 212-684-3264 from 10 am to 6 pm. You can also email helpline@naminyc.org. NAMI has also launched NYC Wellness Chats, a weekly online chat available to anyone who wants to connect and share. You can learn more about NYC Wellness Chats, and to find online support groups, visit NAMI's COVID-19 resource site.

Meditation

  • Stress Is Gone is providing eight medication classes a week - free for veterans.

When: Monday through Friday | 9 am, Tuesday & Thursday | 2:00 - 3:00 pm, Friday | 1 pm (for First Responders Only)
How to Join:
App: Download the "RingCentral Meetings" app
Online
Phone: 470-869-2200
Use the Meeting ID: 582 811 3947

Substance Abuse Recovery

For veterans in recovery, the following organizations are providing online meetings:

Helpful Articles

Transportation

Transportation to VA Appointments

Transportation for Veterans with Disabilities

Veterans with Disabilities

Resource Guide

Transportation Services

Service Animals

Legal Services

Legal Services for Senior Veterans

  • Veterans, age 60 and older, can contact Volunteers of Legal Services for help with:
    • obtaining life planning documents that are essential to protecting their legal rights and health care decisions
    • Last Will and Testament
    • power of attorney
    • health care proxy
    • landlord-tenant issues
    • access to benefits
    • general civil legal advice and referrals
    To request legal services, call 347-521-5725 or email jpenkoff@volsprobono.org. Leave a message with your name, phone number, and the best days and times you can be reached.

Legal Services for Unemployed Workers

Volunteer

Veterans are encouraged to volunteer with Mission: VetCheck to make wellness calls to other New York City veterans and provide information on available public services.

Virtual Volunteer Opportunities

Hope for New York offers several virtual volunteer opportunities to serve children, the chronically ill, the elderly, new immigrants, people with disabilities, and the homeless. Examples of volunteer opportunities include:

  • mentoring children online
  • sending cards and letters to nursing home residents
  • teaching ESL classes online
  • facilitating virtual career-readiness events for formerly incarcerated individuals

See all of Hope for New York's virtual volunteer opportunities.

Make Deliveries

Volunteer with Invisible Hands to deliver groceries to New Yorkers who are unable to leave their homes due to a disability or an increased vulnerability to COVID-19. Learn more.

You can only perform deliveries if you are feeling healthy, are displaying no symptoms, have not traveled out of the country or come in contact with a sick person in the past 14 days, and have been practicing social distancing.

Support Seniors

Help NYC's most vulnerable population from experiencing social isolation. Volunteer with the New York City Department for the Aging to make phone calls to older adults.

All volunteers must:

  • Be age 21 or older
  • Pass a background check (a Social Security number is required)
  • Be patient with and kind to older adults
  • Maintain the confidentiality of people served

To learn more call 212-AGING-NYC (212-244-6469) or visit the New York City Department for the Aging volunteer page.

Donate Blood

COVID-19 has caused a dramatic reduction in the U.S. blood supply, putting Americans in need of blood transfusions at serious risk. Make an appointment to donate blood with the New York Blood Center.

More Ways to Volunteer

Cybersecurity

NYC has seen a rise in coronavirus scams. Scammers are using fake websites, text messages, phone calls, and phishing emails to steal information and defraud New Yorkers. DON'T FALL FOR IT!

The New York State Office of Information Technology Services (ITS) recently issued a series of precautions that veterans and others can take to protect themselves.

ITS recommends to:

  • Use trusted sources, such as legitimate government websites, for up-to-date, fact-based information about COVID-19. Check for misspellings within a link - for example, an address that should end with .gov ending in .com or .org instead. (Note, the World Health Organization uses a .int domain.)
  • Exercise extreme caution when responding to individual pleas for financial assistance such as those posted on social media, crowdfunding websites, or in an email, even if it appears to originate from a trusted source.
  • Be cautious of emails or websites that claim to provide information, pictures and/or videos.
  • Do not open unsolicited emails or click on the links or attachments in those emails.
  • Never reveal personal or financial information in an email or to an untrusted website.
  • Hang up on robocalls. Do not press any numbers.

Visit NYS ITS for more advice on protecting yourself from scams.

Discrimination, Harassment, and Hate Crimes

Veterans Events

  • Many veteran-specific events have been postponed, canceled, or moved online. Head over to ourveterans.nyc for updated event info. Please contact organizers before attending events that have not been listed as postponed or canceled.
  • We encourage everyone to cancel plans and stay indoors in order to limit the spread of COVID-19.

Relevant Government Agencies

Employment Support

Job Boards

  • EmpireVets: EmpireVets is a new job board website that includes thousands of local postings and a military skills translator to help veterans connect with professional opportunities that best serve their experience and talents. Learn more.
  • NYC SBS: Visit the NYS Small Business Services job board to find available job openings in NYC. 

COVID-19 Relief Effort Jobs:

NYC has launched the Home Health Aide (HHA) Training Program to help home care agencies manage the surge of COVID-19 patients. HHAs supports clients with daily living activities, such as housekeeping, meal preparation, bathing, dressing, and grooming. Learn more and apply to the HHA Training Program. 

Immediate Hiring for Veterans with Medical Training (subsection title in larger font size)

NYC public hospitals and nursing homes are looking to fill the following clinical positions immediately:

  • Registered Nurses (RNs)
  • Licensed Practical Nurses (LPNs)
  • Certified Nursing Assistants (CNAs)

Learn more and apply.

Work from Home Toolkit

The NYC Mayor's Office of the Chief Technology Officer has developed a toolkit to help New Yorkers make the most of working from home. The advice and tips in this toolkit have been drawn from a variety of sources with expert knowledge in working from home best practices. See the toolkit.

Resources: (subsection title in larger font size)
The New York Science, Industry, and Business Library (SIBL) is offering the following free virtual career services:

  • Career Workshops with Professional CoachingOnline sessions with Career Coaches to help get your resume ready and improve your networking and interviewing skills.
  • Online Video Tutorials: Video training tutorials in various skills including Microsoft, Adobe, HTML, salary negotiation, interviewing skills, business writing.
  • Career Cruising: Review resume samples, career guides, and professional assessments to discover your transferable skills.
  • Veterans facing unemployment due to COVID-19 or struggling to transition to civilian life can visit Novoresume. The website provides tips on writing a great resume and cover letter and helps veterans prepare for job interviews.

For additional employment support and resources visit Complete the Mission.

For more information regarding Employment contact DVS Engagement Coordinator:​

Join COVID-19 Relief Efforts

Medical Reserve Corps

  • NYC needs retired medical professionals to support hospitals and join the Medical Reserve Corps. Medically trained veterans are encouraged to enlist.

Donate Supplies

Manufacture Supplies

Share Your Space

  • American Legions, VFWs, and other VSOs are encouraged to share their space to support NYC's emergency operations and community outreach events. Visit the Office of Emergency Management to learn how you can share your space.

LGBT Support

COVID-19 Resource Guide

Generation NYC has launched an online NYC LGBTQ COVID guide.

This mobile-accessible website contains nearly 100 listings of LGBTQ+ affirming services still available citywide, including food programs, legal services, health resources, and more. See the LGBTQ COVID guide.

Caregiver Support

LGBTQ caregivers can visit Sage USA's resource guide to find tips, learn how to develop a care plan, and access support networks. Learn more.

LGBT Veteran Care Coordinator

Every VA medical center has an LGBT Veteran Care Coordinator who can support LGBT veterans to address their health care needs. Learn more about the LGBT Veteran Care Coordinator at the VA NY Harbor Healthcare System.

LGBTQ Support Groups

The Brooklyn and Manhattan VA campuses offer support groups for LGBT veterans. The support groups provide a safe and supportive space for LGBTQ veterans to share current and past struggles. Learn more about the support groups.

Relevant Non-Profit Organizations