Housing & Support Services

The HSS Unit leads and supports initiatives to expand and improve housing and social service resources available to NYC veterans and their families, and provides assistance to veterans navigating existing resources. Our top priority is working with homeless veterans, developing and sustaining a system that rapidly rehouses all those that become homeless, and working with our public and private partners to prevent homelessness in the first place.

Veteran Homelessness

Through unprecedented coordination between City and federal agencies, landlords, developers, and nonprofit partners, New York City has reduced veteran homelessness by nearly 90% in the last five years.  In December 2015, NYC became the largest city in the country to be certified by the federal government for ending chronic veteran homelessness - i.e. homelessness for our most vulnerable veterans, and is rapidly approaching "functional zero"— a system where all new homeless veterans are rapidly rehoused within 90 days of entering the homeless system.

As a lead agency in New York City's effort to reach and sustain Functional Zero, DVS has worked with its partners to leverage and expand the resources needed to provide subsidized housing to veterans and create or improve the programs and policies needed to help veterans navigate the habitually tight New York City rental market. This includes three innovative new systems to help veterans successful connect to and maintain affordable housing:

  • Veteran Peer Coordinator (VPC) Program: bringing in veterans and military spouses to act as one-on-one advocates for each homeless veteran navigating the housing search processs in NYC
  • After Care: ensuring that recently housed veterans and their landlords receive the support they need for a successful transition back into housing
  • Housing Coordination Center: providing a one-stop housing placement service to affordable housing owners and property managers, managing the referrals, inspections, subsidy documentation, etc. needed to promptly fill vacant units with eligible tenants