Building Management Resources

FAQs
Top
Building Registration

Register an apartment building with three or more residential units. Register a one- or two-family home that you own but do not live in.

Buy a Department of Housing Preservation and Development (HPD) Owned Building

Get information for developers about buying a building owned by the Department of Housing Preservation and Development.

Buy Department of Housing and Urban Development (HUD) Owned Building

Get information about buying a residential building owned by the Department of Housing and Urban Development.

Certificate of Occupancy and Letter of No Objection

Get information about Certificate of Occupancy and Letter of No Objection.

Certification of No Harassment or Exemption Application

Apply for a Certification of No Harassment or Exemption.

City-Owned Property Auctions and Sales

Get information about the auction and sale of City-owned property.

CityPay

Pay online for New York City services, bills, and fees.

Department of Housing Preservation and Development Violation Removal for Landlords

Get information about how a building owner or landlord can correct or clear a violation from the Department of Housing Preservation and Development.

Disability Rent Increase Exemption (DRIE) Program

Get information about a program that freezes rent increases for a renter with a disability. Get application assistance or check status.

Emergency Notification Requirements for Residential Building Owners

Get information about a temporary notice with emergency information that must be posted by building owners in the common area of the building.

Environmental Control Board Violations

Get information about how to respond to or pay an ECB violation, check status, reschedule a hearing, or get a copy of the violation.

Equal Employment Opportunity Complaint from Construction Worker with Government Contract

Make a complaint about discrimination, illegal denial of benefits or fair wages by a construction worker with a City contract.

Fair Housing Services

Get information about housing discrimination and dispute resolution.

Foreclosure Prevention

Get information and assistance with housing and legal counseling if you are a homeowner concerned about foreclosure.

Housing Court and Tenant-Landlord Disputes

Get information about landlord and tenant issues.

HPD Section 8 Landlord Assistance

Get help for a landlord with Section 8 vouchers.

HPD Section 8 Program

Get general information about the HPD Section 8 Program.

Lease or Sell Real Estate to the City

Get information about how landlords and property owners can sell or lease property to the City.

Loft Dispute Assistance

Get assistance for tenants and landlords in dispute about lofts.

Loft Law Application

Apply to convert a loft for legal residential use.

Loft Law Enforcement

Get information about loft laws.

Mediation Assistance

Get a free and confidential referral for dispute mediation.

Mortgage Assistance Program Loans

Get information about the Mortgage Assistance Program.

New York City Rent Increase

Get information about rent increases in rent stabilized apartments and lofts.

Notice of Recorded Document Program

Get information about the Notice of Recorded Document Program

Property Tax Assessment

Get information about the notice of property value (NOPV).

Property Tax Exemptions and Abatements

Learn about a property tax exemption or abatement for special populations.

Public Assistance Rent Payment for Landlords

Get information about rent payments for landlords who rent to public assistance clients.

Rent Regulation

Get information for tenants and landlords about rent regulation.

Rent Security Interest

Get information or make a complaint about rent security interest.

Residential Building Owner Online Violation Certification

Online eCertification tool for property owners to certify violation corrections.

Residential Property Tax Guides

Information on New York City Tax Class 1 and Tax Class 2 property values and the property tax process.

Smoke-Free Housing Initiative

Guidance for landlords on how to reduce exposure to secondhand smoking.

Smoking

Learn about smoking laws or report smoking where it is not allowed.

Tenant Interim Lease (TIL) Program

Get information or make a maintenance complaint about a Tenant Interim Lease Program (TIL) building.


Air Conditioner Installation Guidelines

Guidelines for installing a window air conditioner.

Alternative Enforcement Program (AEP)

Get information about a program that helps correct housing maintenance problems in distressed multiple dwellings.

Bed Bugs

Report bed bugs.

Building Facade Safety Program

Get information about the Local Law 11/98 Facade Safety Program.

Building Management and Maintenance Assistance

Get information about building management and maintenance.

Canopy Permit

Apply or renew a permit to install a canopy.

Deck or Porch Permit

Apply for a permit to construct or alter a deck or porch.

Demolition of Buildings with Irreparable Damage Caused by Hurricane Sandy

Get information about the demolition of buildings with irreparable damage caused by Hurricane Sandy.

Elevator or Escalator Inspection Appointment

Schedule an appointment with an elevator or escalator inspector.

Environmental Control Board Violations

Get information about how to respond to or pay an ECB violation, check status, reschedule a hearing, or get a copy of the violation.

Expedited Sidewalk Repair Program

Get your sidewalk repaired.

Fence Permit

Apply for a permit to build or install a fence.

Garage or Driveway Permit

Apply for a permit to construct or alter a garage or driveway.

Graffiti Report from Building Owner

Report graffiti on a building you own.

Home Improvement Guide

Get a guide to working with home improvement contractors.

Housing Quality Standards (HQS) Inspection

Get a Housing Quality Inspection.

Housing Renovation Loans

Get information about loans to renovate buildings with low and moderate rents.

Inspection for Building Structures Damaged by Hurricane Sandy

Request an inspection of a building structure with significant structural damage caused by Hurricane Sandy.

Large Planter Permit

Apply for a permit to install a planter larger than 2 feet by 2 feet on your property.

Lead Law Guide

Get a guide to the Childhood Lead Prevention Act.

Lead Paint Repair Grant for Landlords

Get information about grants to help landlords to make lead paint repairs.

Mold Treatment Program for Sandy Victims

Information about mold treatment services for eligible homeowners and renters in Brooklyn, Queens, and Staten Island.

New Sidewalk Installation

Get information about installing a sidewalk in a place where a sidewalk has never been built.

NYCHA Pet Policy Non-Compliance Complaint

Get information about NYCHA's pet policy and how to file a non-compliance complaint.

Operation Clean Halls Request

Request to have police patrol a building to prevent drug use and sales.

Painting Street or Sidewalk for Water Shut-Off

Get information about painted marks on streets and curbs indicating upcoming water shut-off.

Re-Inspection for Building Structures Damaged by Hurricane Sandy

Owners can request a re-inspection after hazardous conditions have been corrected.

Revocable Consent Application

Apply for permission to install or maintain a structure affecting the street or sidewalk.

Sidewalk Cleaning Enforcement or Sticker Request

Get information about when summonses may be issued for dirty sidewalks and gutters. Request a sticker listing enforcement hours.

Sidewalk Repair Payment Plan Request

Request a payment plan for sidewalk repairs billed by the City.

Sidewalk Repair Protest

Report a problem with a sidewalk that the City repaired.

Sidewalk Valve Covers

Get information about a missing or damaged sidewalk valve cover.

Sidewalk Violations and Their Removal

Get information about sidewalk violations, request a sidewalk inspection, or get a violation removed or dismissed.

Sidewalks

Get information about sidewalk maintenance or report a sidewalk condition.

Tenant Screening Report Sign Not Posted

Complaint about a residential rental agency failing to post the required notice about tenant screening reports.

Trees and Sidewalks Repair Program

Get information about a program to repair qualifying sidewalks severely damaged by curbside tree roots in front of one, two, and three family homes.

Vacant Lot Cleaning Invoice

Get information about the invoice issued to a lot owner when the City cleans a lot.

Vacate Orders

Get information about a vacate order or report failure to vacate.

Vacate Orders for Building Structures Damaged by Hurricane Sandy

Get vacate order information for properties affected by Hurricane Sandy.

Window Guard Complaint

Report missing window guards or a landlord or tenant who refuses installation.

Window Guards

Get information about window guards and preventing window falls.


3 Day and 10 Day Water Notice

Get information for a property owner who received a notice to repair leaking water pipes.

Automated Water Meter Readings Online

Information about viewing automated water meter readings online.

Benchmark Requirement Local Law 84-2009

Learn about Benchmark reporting requirements or fight a compliance violation.

Boiler Inspection Notice of Violation

Get information about the Department of Buildings Boiler Inspection Notice of Violation.

Boiler Inspections

Get information about required boiler inspections.

Boiler Installation or Removal Permit

Apply for a permit to install or remove a boiler.

Boiler Registration

Register a boiler larger greater than 350,000 BTUs but less than 2.8 million BTUs.

Clean Heat Program

Information about the City's Clean Heat Program.

Final Water Meter Reading

Arrange for water meter reading prior to sale.

Heat Bulletin

Get a fact sheet about heating requirements for residential buildings.

Home Oil or Chemical Spill

Get assistance with an oil or chemical spill within your home or backyard.

Residential Sprinkler System Test

Get information about residential sprinkler system testing.

Restore Electricity to Buildings Affected by Hurricane Sandy

Get information on how to restore electricity to your building.

Restore Gas to Buildings Affected by Hurricane Sandy

Get information on how to restore gas to your building.

Roof Tank Leak or Overflow

Get help with a leaking or overflowing roof tank.

Toilet Replacement Program

Receive a residential toilet replacement voucher to upgrade to a high-efficiency toilet.

Water and Sewer Bill

Get information about water and sewer bills, including payment and dispute information.

Water and Sewer Bill Increase Complaint

Make a complaint about the recent water and sewer rate increase.

Water and Sewer Rate

Get information about water and sewer bill rate increases.

Water and Sewer Service Line Protection Program

Voluntary program to cover the repair of broken water and sewer lines.

Water Drain Clogged

Report a clogged water drain or pipe.

Water Leak Notification Program

Sign up for notification of possible water leaks on your property.

Water Meter Complaint

Report a water meter that is broken, leaking, frozen, missing, or stolen.

Water Meter Inspectors

Get information about how to identify a legitimate water meter inspector. Report suspicious activities or impersonation of an inspector.

Water Meter Permit

Apply for a permit to remove, re-set, or repair water meters.

Water Meters

Get information about water meter installation, replacement, and operation.

Water Service Activation

Get information about activating water service.

FAQS