Buildings & Property

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Active Street or Sidewalk Construction Permit Status

Check the status of an active street construction or sidewalk repair permit.

Borough-Block-Lot (BBL) Lookup

Check the Borough-Block-Lot (BBL) or parcel number for a piece of property.

Building Floor Plan

Get a copy of building floor plans.

Building Violation Information and Status

Get information about building violations or check the status of a violation.

Buildings Information System

Get information about buildings or skilled trade persons or businesses in New York City.

Buy a City Planning Map or Book

Get information about buying Department of City Planning products.

Buy a Classic Photo from the City Archive

Get information about buying high quality prints of classic images of New York City.

Buy the Building Code

Get information about buying the Building Code for New York City.

Buy the Zoning Handbook

Get information about buying the Department of City Planning's Zoning Handbook.

Certificate of Occupancy and Letter of No Objection

Get information about Certificate of Occupancy and Letter of No Objection.

City Planning Hearing or Publication

Get City Planning documents, including the City Planning Commission meeting calendar.

Con Edison Worksite or Service Information

Get information about Con Edison worksites.

Dead or Absentee Landlord

Get ownership information for your building.

Department of Design and Construction Project Information or Complaint

Get information or make a complaint about specific City projects.

Department of Housing Preservation and Development Program Guide

Get the official handbook of the Department of Housing Preservation and Development.

Development Challenge Process

Get information on how to challenge the approval of a construction project.

Emergency Repair Program Information

Get information about a program that repairs dangerous conditions in residential buildings when the owner does not.

Free WiFi at Public Pay Telephones

Free public WiFi at 15 public pay telephone installations.

Graffiti Reward Program

Provide a tip about graffiti or vandalism for a possible cash reward.

Land Use and Development Appeal Information

Get information about appealing land use and construction laws for a specific site or project.

Lease City Property

Get information about leasing City-owned property for commercial purposes.

Lower Manhattan Construction Command Center Information or Complaint

Get information or make a complaint about Manhattan construction projects south of Canal Street.

Mitchell-Lama Information

Get information about renting or buying an apartment in a Mitchell-Lama building. Get a list of City-sponsored Mitchell Lama developments.

Neighborhood Redevelopment Program Information

Get information about a program that allows community-based non-profit groups to fix up buildings and rent units.

New York City Rent Guidelines Board Report

Get a report from the Rent Guidelines Board on housing.

Place of Assembly Certificate of Operation and Permit

Apply for a permit for 75 or more people to gather indoors or 200 or more people to gather outdoors.

Property Record Information

Information about property ownership and records such as deeds and mortgages, including online lookup in ACRIS.

Property Tax Map Information

Request for a certified copy of a tax map.

Repair Loan Programs for Small Homes and Apartment Buildings

Get information about grants and low-interest renovation loans for building owners.

Second Avenue Subway Construction Information or Complaint

Learn about Second Avenue Subway construction or make a complaint.

Sidewalk Violation Information and Removal

Get information about sidewalk violations, request a sidewalk inspection, or get a violation removed or dismissed.

SmartScreen Public Phone

Get information on NYC SmartScreen public phones.

Tax Photograph from 1940 or 1980s

Learn about buying a picture of any property in New York City.

Vacant Lot Cleaning Bill Information

Get information about the invoice issued to a lot owner when the City cleans a lot.

Zoning Information

Get information about zoning for specific properties, such as the zoning designation and the type of use allowed.


7A Building Complaint

Report a maintenance problem in a 7A building.

Abandoned Apartment

Make a complaint about an abandoned apartment unit in a building managed by HPD.

Adult Establishment Zoning Complaint

Report an adult establishment that does not follow zoning regulations.

Advertising Sign Complaint

Report a billboard, poster, or flexible fabric sign that does not follow permit regulations.

Air Conditioner in Danger of Falling

Report a window air conditioner that is in danger of falling.

Architect or Engineer Complaint

Make a complaint about a registered architect or professional engineer.

Blocked Sidewalk or Street Complaint

Report a blocked sidewalk or street.

Boiler Complaint

Report a problem with a boiler.

Boiler Operator Engineer Complaint

Make a complaint about a licensed boiler operator engineer.

Building Construction Complaint

Report a building construction violation.

Building Demolition Complaint

Report building demolition that is illegal, unsafe, or done without a permit.

Building Exit Blocked

Report blocked or inadequate building exits or fire escapes.

Building Sign Complaint

Report a problem with a building sign.

Building Unstable

Report that part of any building is shaking, vibrating, leaning, unstable, or has a defective or cracked building exterior.

Business Storefront Awning or Canopy Complaint

Report an illegal storefront awning or canopy that does not follow code regulations.

Cable Company Overcharging Complaint

Report overcharging by a cable company.

Cable or Satellite Television Complaint

Report a problem with cable or satellite television. Check the status of a cable television complaint.

Canopy Complaint

Make a complaint about a building entrance canopy.

Certificate of Occupancy Complaint

Report no legal Certificate of Occupancy or building use that violates the Certificate.

City Managed Building Security Complaint

Make a complaint about security in a building operated by the City.

Co-Op or Condo Complaint

Make a complaint about a co-op or condo apartment.

Commercial Vehicle Parked in Residential Driveway

Report a commercial vehicle parked in a residential driveway or lot.

Construction Site Sign Information or Complaint

Learn about construction site sign requirements or report improper signage.

Crane or Derrick Complaint

Report a crane or derrick operation that is unsafe or without a permit, license, or certificate.

Crane or Hoisting Machine Operator Complaint

Make a complaint against a licensed crane or other hoisting machine operator.

Curb Complaint

Report a curb that is damaged, painted, or illegally cut for a driveway.

Department of Buildings Posted Notice Defacement

Report a Department of Buildings posted notice that is written on, not readable, or removed.

Department of Design and Construction Project Information or Complaint

Get information or make a complaint about specific City projects.

Development Challenge Process

Get information on how to challenge the approval of a construction project.

Dirty Sidewalk or Gutter Complaint

Report that a sidewalk or gutter, including 18 inches into the street, is unclean.

Dirty Yard or Alley Complaint

Report of an unclean or untidy yard, alley, or court that is visible from the street.

Electric Utilities Customer Service Request

Get billing and meter information for City electrical utilities.

Electrical Complaint or Power Outage

Report an electrical complaint, a power outage, or blackout.

Elevator or Escalator Complaint

Report a problem with an elevator or escalator.

Excavation Undermining Nearby Building

Report building excavation undermining a nearby building.

Falsified Information on DOB Document Complaint

Make a complaint about the use of falsified information to get a Department of Buildings (DOB) document.

Fence Complaint

Report that a fence is missing, damaged, not secured, or does not comply with regulations.

File Con Edison Power Outage Claim

Get information about how to file a claim with Con Edison to get money back for food or medicine spoiled during a power outage.

Filing Representative Complaint

Make a complaint about a registered filing representative.

Fire Suppression Contractor Complaint

Make a complaint about a licensed fire suppression contractor.

Flyer or Poster Complaint

Report unwanted posters, advertisements, handbills, signs, menus, or stickers on public property, private property, or vehicles.

Garbage, Recycling, or Organics Storage Complaint

Make a complaint about garbage or recycling stored or put out incorrectly.

Gas Leak

Report a gas-related emergency or dangerous condition.

Gas Piping or Hookup Complaint

Report an illegal or defective gas piping or hookup.

Gas Utilities Customer Service Request

Get answers to questions about gas bills from City utilities.

Graffiti Report

Report graffiti.

Graffiti Report from Building Owner

Report graffiti on a building you own.

Graffiti Reward Program

Provide a tip about graffiti or vandalism for a possible cash reward.

Handicap Access Inadequate

Report a building or parking facility with inadequate handicap access for people with disabilities.

Heat or Hot Water Complaint

Report that a building is too cold, overheated, or has no hot water.

Home Heating Oil Company Complaint

Make a complaint about a home heating oil business imposing illegal credit terms, issuing an improper contract or receipt, or shortchanging the amount of oil dispensed.

Home Oil or Chemical Spill

Get assistance with an oil or chemical spill within your home or backyard.

Illegal Building Conversion or Occupancy Complaint

Report illegal conversion or alteration of a building.

Illegal Eviction or Lockout

Report an eviction or lockout by someone other than a City Marshal or Sheriff.

Inspection for Building Structures Damaged by Hurricane Sandy

Request an inspection of a building structure with significant structural damage caused by Hurricane Sandy.

Janitor or Super Not Available

Make a complaint about a residential building's janitor or super not being available.

Landmark Building Information or Complaint

Recommend a new landmark, do work on an existing one, or report illegal construction work or painting.

Lead Paint Information or Complaint

Learn about removing lead paint. Report lead paint or peeling paint in a residential building.

Light from Parking Lot Complaint

Report bright lights from a parking lot shining into an apartment or building.

Lower Manhattan Construction Command Center Information or Complaint

Get information or make a complaint about Manhattan construction projects south of Canal Street.

Maintenance Complaint Against Landlord

Report a maintenance problem in a residential building. Get a copy of a past complaint.

Material Storage Unsafe

Report unsafe storage of flammable or explosive material.

Mobile Telecom Equipment Information or Complaint

Get information about telecommunications equipment located on light poles and utility poles. Make a complaints about the installations.

Mold Information or Complaint

Learn about mold health effects and clean-up. Report mold in a building.

Neighborhood Entrepreneurs Program Building Complaint

Report a maintenance problem in a Neighborhood Entrepreneurs Program (NEP) building.

Neighborhood Redevelopment Program Building Complaint

Report a maintenance problem in a Neighborhood Redevelopment Program (NRP) building.

New Building Structure Unsafe

Report a new building under construction that is unsafe.

Noise from Air Conditioner or Ventilation Equipment

Report noise from an air conditioner, ventilation equipment, or exhaust device.

Noise from Construction

Report noise from street or building construction.

Noise from Neighbor

Report a noisy neighbor.

Non-Residential Building Maintenance Complaint

Report a maintenance problem in a commercial or non-residential building.

NYCHA Pet Policy Information or Non-Compliance Complaint

Get information about NYCHA's pet policy and how to file a non-compliance complaint.

Oil Burning Equipment Installer Complaint

Make a complaint about a licensed oil burning equipment installer.

Pay Phone Complaint

Report a broken, damaged, or dirty payphone located on a street or in a subway station.

Pest Control Complaint

Make a complaint about bed bugs, fleas, flies, roaches, mice, or other pests in a residential building.

Place of Assembly Complaint

Report an establishment that does not have a Place of Assembly permit posted.

Plumber or Electrician Complaint

Make a complaint about a licensed plumber or electrician.

Plumbing Work Without Permit Complaint

Report plumbing work done without a valid permit.

Private Elevator or Escalator Inspector Complaint

Make a complaint about a licensed private elevator or escalator inspector.

Property Grade Change Complaint

Report improper or unapproved changes to a property's grade, slope, or ground level.

Public Housing Information or Complaint

Get information or make a complaint about public housing.

Public Housing Maintenance Complaint

Report a maintenance problem in a New York City Housing Authority building.

Public Housing or NYCHA Section 8 Fraud

Report tenant or landlord fraud in Public Housing or the NYCHA Section 8 program.

Public Plaza Complaint

Report a public plaza that is poorly maintained or not open to the public during posted hours.

Public Utility Complaint

Make a complaint about a public utility company.

Rent Security Interest Information or Complaint

Get information or make a complaint about rent security interest.

Restore Electricity to Buildings Affected by Hurricane Sandy

Get information on how to restore electricity to your building.

Restore Gas to Buildings Affected by Hurricane Sandy

Get information on how to restore gas to your building.

Rigger Complaint

Make a complaint about a licensed rigger.

Roof Tank Leak or Overflow

Get help with a leaking or overflowing roof tank.

Safety Netting Complaint

Report damaged, inadequate, or missing safety netting at a construction site.

Scaffold or Sidewalk Shed Complaint

Report a problem with a pipe scaffold, a suspended or hanging scaffold, or a sidewalk shed.

Second Avenue Subway Construction Information or Complaint

Learn about Second Avenue Subway construction or make a complaint.

Sidewalk Cellar Door Request or Complaint

Request permission to install a new door or report a damaged sidewalk cellar door.

Sidewalk Information or Complaint

Get information about sidewalk maintenance or report a sidewalk condition.

Sidewalk or Street Grating Complaint

Report a sidewalk or street grating that is defective, damaged, or missing.

Sidewalk Staircase Defect

Report a problem on a sidewalk stairway that connects two different street levels.

Sidewalk Washing Complaint

Report sidewalk washing when it is not allowed.

Sign Hanger Complaint

Make a complaint about a licensed sign hanger.

Site Safety Manager Complaint

Make a complaint about a licensed construction site safety manager.

Snow or Ice on Sidewalks Report

Report that snow or ice has not been cleared from sidewalks.

Sprinkler System Defective in 1 or 2 Family Home or Commercial Building

Report a defective sprinkler system in a 1 or 2 family home or commercial building.

Stop Work Order Information or Violation

Get information about Stop Work Orders or report work that is underway while an Order is in effect.

Store Door Open While Air Conditioner Running

Make a complaint about chain stores that leave their doors open while the air conditioner or central cooling system is on.

Tenant Screening Report Sign Not Posted

Complaint about a residential rental agency failing to post the required notice about tenant screening reports.

Vacant Building Complaint

Report an open vacant building.

Vacant Lot Complaint

Report litter or a missing fence on a vacant lot.

Vacate Order Information or Complaint

Get information about a vacate order or report failure to vacate.

Vehicle Blocking Driveway Complaint

Report a driveway blocked by a vehicle.

Vehicle Storage on Residential Property

Report a vehicle, either with or without license plates, stored on residential property or in a vacant lot.

Ventilation and Exhaust System Complaint

Report a ventilation or exhaust system that is illegal, installed improperly, or that has an odor.

Wall Complaint

Report a stand-alone or retaining wall that is bulging, cracked, defective, or inadequate or schedule a No-Penalty Retaining Wall Inspection.

Water and Sewer Bill Increase Complaint

Make a complaint about the recent water and sewer rate increase.

Water Backflow Permit

Apply for a permit to install and use water backflow preventers.

Water Complaint

Report no water, no hot water, only scalding hot water, or poor water quality or pressure.

Water Drain Clogged

Report a clogged water drain or pipe.

Water Leak Complaint

Report water leaking into a public area or basement.

Water Main Break

Report a possible water main break.

Water Meter Complaint

Report a water meter that is broken, leaking, frozen, missing, or stolen.

Water Meter Inspector Information or Complaint

Get information about how to identify a legitimate water meter inspector. Report suspicious activities or impersonation of an inspector.

Welder Complaint

Make a complaint about a licensed welder.

Window Guard Complaint

Report missing window guards or a landlord or tenant who refuses installation.

FAQS