Parking Meter Information or Complaint

Parking meters control multiple parking spaces on streets and in municipal parking lots. All meters accept quarters, dollar coins, parking cards, and credit and debit cards for payment. Each meter has rate information and step-by-step instructions posted on its display card.  Meters marked with a credit card logo will also accept Visa, MasterCard, American Express or Discover Network cards.

Parking limits and regulations appear on street signs. Motorists may park at meters on Sundays without paying. You can submit a comment about the Sunday meter regulations or report a sign displaying outdated Sunday parking rules. All parking regulations other than parking meters, remain in effect as posted.

The Department of Transportation (DOT) accepts reports of meters that are broken, working incorrectly, or too close to a fire hydrant. DOT does not accept reports of meters that did not receive authorization for credit or debit card payment and therefore did not issue a receipt.

Damaged meters include those that are:
• bent
• knocked over
• missing
• loose
• defaced with graffiti

Defective meters include those that are:
• not reading credit or parking cards
• have fast or failed timing
• not printing receipts for coin payments

DOT will inspect the damaged or defective meter and make repairs if necessary. If all of the meters on the block or in a parking field are broken or missing, you can park for the maximum amount of time posted for that metered space.

If your credit card is stuck in a meter, contact the bank that issued the card and cancel it. A DOT crew member will be dispatched to the meter location to retrieve your card and have it destroyed. If your parking card is stuck in a meter, DOT will retrieve it and mail it back to you.

You can also put in a request to have a new meter installed.