Snow or Ice on Sidewalks Report

While snow is falling, complaints are not accepted for snowy or icy sidewalks. After the snow stops falling, if you are a property owner, you must clear snow and ice on your sidewalk to create a path for pedestrians. Where possible, try to clear a path at least four feet wide along the sidewalk. You must also remove snow and ice from sidewalks next to bus stops and hydrants.

If snowfall ends:

  • Between 7 AM and 4:59 PM, sidewalks must be cleared within 4 hours.
  • Between 5 PM and 8:59 PM, sidewalks must be cleared within 14 hours.
  • Between 9 PM and 6:59 AM, sidewalks must be cleared by 11 AM.

You may receive a summons for failing to clear the sidewalks within these timeframes.

You can make a complaint about snow or ice on sidewalks in front of private property after property owners have had an appropriate amount of time to clear their sidewalks.

You can also make a complaint at any time about snow or ice on sidewalks in front of public property, such as bus stop shelters, park paths, or schools.