While snow is falling, complaints are not accepted for snowy or icy sidewalks. After the snow stops falling, if you are a property owner, you must clear snow and ice on your sidewalk to create a path for pedestrians. You must also remove snow and ice from sidewalks next to bus stops and hydrants.
If snowfall ends:
You may receive a summons for failing to clear the sidewalks within these timeframes.
You can make a complaint about snow or ice on sidewalks in front of private property after property owners have had an appropriate amount of time to clear their sidewalks.
You can also make a complaint at any time about snow or ice on sidewalks in front of public property, such as bus stop shelters, park paths, or schools.