The City accepts complaints against businesses that sell used cars, including auto auction businesses and dealers selling salvaged vehicles. New York State accepts complaints about new car dealers. Before filing a complaint, you should attempt to settle the matter directly with the dealer.
Used car dealers are required by law to provide you with a written statement that the car you are purchasing is a salvage vehicle. Used car dealers must also provide you with a bill of sale that includes the name and address of the business, the price of the car, the cost for any added-on items, totals and sub-totals, sales tax amount, and a "Notice to Buyer" stating that the car has passed inspection and is fit to drive.
Used car dealerships may not park their cars on public streets and sidewalks.