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Approved Accessible Vehicle Dispatchers

Back to FHV Accessibility Base Information

Bases that intend to opt into the FHV WAV rule exemption must work with an approved Accessible Vehicle Dispatcher. The TLC will post contact information for approved Accessible Vehicle Dispatchers to this page.

Approved Accessible Vehicle Dispatcher Effective 12/28/2018

Uber
Phone: (646) 665-7536
Email: ubernycwav@uber.com

Lyft
Phone: (619) 637-3616
Email: NYCACCESS@lyft.com
Alternate Email: ENDOR@lyft.com

If a base believes they should be listed here but are not, please reach out to the TLC. For more information email fhvaccessibility@tlc.nyc.gov.