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* Where is the office of the car service?:
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Within the 5 Boroughs of New York City
Outside the 5 Boroughs of NYC
* Do you have any of the following license information? (Check one):
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N/A
Car Service License #
Car's TLC License #
Driver's TLC License #
Vehicle License Plate

* Do you have the car service company's name or phone number? (Check one):
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Car Service Name
Car Service Phone Number
Car Service Name and Phone Number
None of the Above

Are you available by phone during regular business hours (Mon - Fri, 9AM - 5PM) to discuss your complaint with the Taxi and Limousine Commission (TLC)?
* Available ?:
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Yes
No

TLC will contact you to get more information. Depending on the details of your complaint, your participation at a hearing may be required for action to be taken against a driver or car service. You will be able to choose between testifying by phone or in person.

Note:
In-person hearings take place at 33 Beaver Street in Lower Manhattan within two months of the complaint.

* Are you willing to participate in a hearing if one is required?:
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Yes
No


To pursue your complaint, TLC must be able to discuss it with you over the phone.

We can send your report to TLC but the City will not be able to take appropriate action against the driver or car service. TLC may use your report for planning purposes.

* Would you like to continue with your report?:
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Yes
No

To pursue your complaint, TLC might need your participation in a hearing.

We can send your report to TLC but the City will not be able to take appropriate action against the driver or car service. TLC may use your report for planning purposes.

Would you like to continue with your report?:
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Yes
No