The City requires property owners to build and maintain sidewalks adjacent to their properties. This rule is stated in section 19-152 of the New York City Administrative Code.
The City does not take requests for new installation or repairs that are the property owner's responsibility. The City does monitor the condition of sidewalks. Based on these reviews, the City may perform the work or hire a contractor to perform the work and the Department of Finance (DOF) will bill the property owner.