HPD Charges

Disputing Charges at HPD

Why are there HPD Charges or Fees appearing on my New York City Department of Finance Statement of Account or CityPay?

Charges 

HPD Repair charges (including, but not limited to, Emergency Repair Charges, Demolition Charges, and Alternative Enforcement Program Charges) result from repair work conducted by HPD and its contractors to address HPD class “C” immediately hazardous violations and Orders, as well as repair work performed by HPD and its contractors to address NYC Department of Buildings (DOB) Orders and Emergency Declarations and referrals of certain elevator violations, NYC Department of Health and Mental Hygiene (DOHMH) Commissioner’s Orders, and violations of other housing related conditions. All expenses incurred by HPD for repair work orders issued by HPD are charged to the premises where the work occurs. The City of New York (the City) is subject to laws governing procurement, contracting, and wages that may make work performed by a contractor retained by HPD significantly more expensive than the price the owner could obtain itself for timely performing the needed remedial repair work. The City will bill the property owner through the NYC Department of Finance (DOF) for the cost of the HPD repair work performed plus related fees and/or for all expenses incurred by HPD for any initial steps taken to attempt to make repairs if work is not able to be fully completed by HPD. Any HPD repair charge that is billed by DOF and is past due and unpaid for, constitutes a tax lien against the property.  This tax lien will bear interest and, if it remains unpaid, may be sold and/or foreclosed upon by the City to collect the amount owed.

Charges for relocation services are incurred after a building receives a vacate order from a New York City agency. The vacated occupants have an option to receive relocation services, which may include temporary housing, from HPD. Whenever HPD has incurred expenses in providing relocation services, including, but not limited to, expenses incurred in the provision of temporary housing for tenants, HPD shall be entitled to reimbursement of such expenses from the owner of the building from which such tenants were relocated, where the conditions giving rise to the need for relocation arose as a result of the negligent or intentional acts of the owner, or as a result of failure to maintain or repair the building in accordance with applicable laws. If the vacate order was issued on or after September 14, 2021, HPD relocation charges will be billed by DOF through the owner’s property tax statement of account and payment must be made to DOF. The City’s expenses for providing relocation services will accrue on an ongoing basis against the vacated building so long as HPD continues to incur expenses for providing relocation services to any vacated tenant. If HPD relocation charges billed by DOF are past due and unpaid for, they will become tax liens against the property. These tax liens will bear interest and, if they remain unpaid, may be sold and/or foreclosed upon by the City to collect the amount owed.

You can obtain information about HPD relocation charges stemming from vacate orders that were issued on or after September 14, 2021 by using HPDONLINE and searching under the CHARGES link. Note that costs may not accrue immediately, so any questions about the relocation services HPD is providing immediately after a vacate may be directed to HPD via email at RelocationExpenses@hpd.nyc.gov. Please include the affected property address, the nature of your relationship with the property, and your detailed inquiry.

For information on amounts owed for relocation charges incurred by HPD pursuant to vacate orders issued prior to September 14, 2021, email RelocationExpenses@hpd.nyc.gov. 

Fees 

HPD Code Enforcement Inspection Fees

  • Heat Inspection Fees: HPD will impose an Inspection Fee of $200 for the third and each subsequent housing inspection at a building that results in a violation(s) related to heat being issued within the same heat season (October 1st through May 31st).
  • Hot Water Inspection Fee: HPD will impose an Inspection Fee of $200 for the third and each subsequent housing inspection at a building that results in a violation(s) related to hot water being issued within the same calendar year.
  • Complaint-Based Inspection Fee: Where (1) HPD has performed two or more complaint-based inspections in the same dwelling unit within a twelve-month period, (2) each such inspection has resulted in the issuance of a hazardous or immediately hazardous violation (except heat or hot water), and (3) not all such violations have been certified as corrected, HPD may impose an inspection fee of $200 for the third and for each subsequent complaint-based inspection that it performs in such dwelling unit within the same twelve-month period that results in the issuance of a hazardous or immediately hazardous violation.

Note: All of the HPD inspection fees listed above are billed by DOF. If they are past due and unpaid for, they become a tax lien against the premises. The tax lien will bear interest and may be sold and/or foreclosed upon by the City in order to collect the amount owed.

Alternative Enforcement Program

An owner of a building who has been notified of participation in HPD’s Alternative Enforcement Program (AEP) shall be subject to fees for any inspection, reinspection or any other action undertaken by HPD during the time period that such building is in AEP. HPD AEP fees include:

  • Initial Building-Wide Inspection Fee and Subsequent AEP Fee (Six Months Later):

For a building-wide inspection, monitoring of repair work and reassessment of a building: $500 per dwelling unit every six months, beginning on the date of the building-wide inspection, with a maximum total fee of $1,000 per dwelling unit during participation in AEP.

  • Complaint Inspection Fee: $200 for any inspection performed in the subject property based upon a complaint that results in the issuance of a class "B" (hazardous) or class "C" (immediately hazardous) violation.
  • False Certification Inspection Fee: $100 for each re-inspection pursuant to a certification of correction of violation(s) submitted to HPD where HPD finds one or more violations have not been corrected.

Note: All of the HPD AEP fees listed above are billed by DOF. If they are past due and unpaid for, they become a tax lien against the premises. The tax lien will bear interest and may be sold and/or foreclosed upon by the City in order to collect the amount owed.

How can I get more information about a specific HPD repair charge or fee?

For inquires and information related to any HPD repair charges or fees appearing on your property’s tax bill (AKA DOF statement of account), please call 212-863-6020 or email hpderp@hpd.nyc.gov if the payment is not yet due to DOF.

For inquires and information related to any HPD relocation charges or fees appearing on your property’s tax bill, that HPD is providing after a vacate, please contact HPD by e-mail at RelocationExpenses@hpd.nyc.gov . Please include the affected property address, the nature of your relationship with the property, and your detailed inquiry.

How can I dispute the charge? 

To object to HPD repair charges or fees when they appear on your tax bill, you must submit your objection (also known as an administrative protest) in writing and deliver it to the HPD Research and Reconciliation Unit on or before the payment due date listed on the DOF statement of account.

Objections to HPD repair charges and fees are governed by New York City Administrative Code §§ 27-2129, 27-2146 and Chapter 17 of Title 28 of the Rules of the City of New York.

Failure to properly and timely submit a written objection (also known as an administrative protest) to an HPD repair charge or fee by no later than its due date negates an owner's right to contest the charge in any subsequent administrative or judicial proceeding.

All objections to an HPD repair charge or fee billed by DOF shall be submitted in writing or electronically via e-mail by no later than the due date provided by DOF for such charge or fee.

Written objections to HPD repair charges should either be:

  • mailed to:

HPD Research and Reconciliation Unit
100 Gold Street, Section 6C
New York, NY 10038; or