The World Trade Center Memorial site includes a Repository for the remains of those killed on 9/11. OCME has jurisdiction over the Repository, which is located at bedrock on the sacred ground of the World Trade Center site.
While the Repository is within the structure of the National September 11 Memorial complex, it is accessed, operated and maintained solely by OCME. Situated between the two footprints of the Twin Towers, the Repository includes an adjacent office for OCME and a private reflection room for family members only. None of these spaces is accessible and visible to the public. The Repository occupies approximately 2,500 square feet of space, and has been designed by OCME to provide the highest levels of care, security, and the safest environment for the remains.
Under the professional auspices of OCME, the Repository provides a dignified and reverential setting for the remains to repose - temporarily or in perpetuity - as the work to identify the 9/11 victims continues. OCME is committed to the effort to make identifications through the use of DNA, but no identification work is performed on site at the Repository.
OCME provides access to the Family Reflection Room during the regular operational hours of the 9/11 Memorial Museum (Sunday-Thursday, 9 a.m. - 8 p.m.; Friday-Saturday, 9 a.m. - 9 p.m.). It is recommended that appointments be made at least 24 hours in advance if you would like to have a WTC Anthropologist present during your visit to answer any questions. Appointments can be made by calling the WTC Hotline at 212-447-7884 Monday-Friday between 9:00 a.m. and 5:00 p.m., or by sending an e-mail to WTC_Hotline@ocme.nyc.gov.