Dear HPD Section 8 Applicants, Participants, and participating owners,
HPD is working closely with the Mayor’s Office, U.S. Department of Housing and Urban Development, New York City Department of Health and Mental Hygiene, New York City Emergency Management, and other City, State, and federal partners to closely monitor the Coronavirus (COVID-19) in New York City and how it may impact the safety and well-being of our program participants and employees.
The City, State, and Federal Government have declared a state of emergency in New York City, New York State, and across the nation. Given the current situation, we’d like to share some measures we’ve taken to help keep you safe, alleviate hardships, and stop the spread of COVID-19.
We will continue to provide you with updates on COVID-19 as they develop. If you have any questions or concerns, please call 311 and continue to monitor this webpage for updates.
For more information about COVID-19, visit nyc.gov/coronavirus.
The New York City Department of Housing Preservation and Development (HPD) administers a number of rental subsidy programs. The majority of rental assistance is provided through the Section 8 Housing Choice Voucher (HCV) program, making up 80 percent of the rental assitance administered by HPD. In total, HPD serives over 39,000 households in all five boroughs. Over 9,000 landlords currently participate in HPD's programs.
Section 8, also known as the Housing Choice Voucher (HCV) program, provides federal funding for subsidies that help eligible low-income families rent decent, safe, and affordable housing in a neighborhood of their choice. The New York City Housing Authority (NYCHA) and New York State Homes and Community Renewal (HCR) also operate Section 8 programs in New York City.
Other rental assistance provided by HPD includes Continuum of Care Shelter Plus Care (CoC SPC), Continuum of Care Moderate Rehabilitation Single Room Occupancy (CoC Mod SRO), NYC 15/15, and Moderate Rehabilitation (Mod Rehab). Learn more about these Rental Subsidy Programs.
In all programs, families pay a reasonable share of their income toward rent (typically around 30 percent of monthly household income) and the subsidy, paid by HPD directly to the landlord, makes up the difference. To continue receiving assistance, participating families and property owners must meet certain program requirements, including federal Housing Quality Standards.
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General Contact Information
HPD Division of Tenant Resources
100 Gold Street, Room 1-O
New York, NY 10038
Visit the above address Monday-Friday, 9:00am–4:00pm
Information Hotline for Participants and Landlords:
917-286-4300 (listen to menu and follow prompts to reach the appropriate unit)
Tenant Inquiries and Communications
Recertifications and General Inquiries:
Submitting Applicant/Participant Forms e.g. Tenant Self-Certification of Information, Requests for Additional Information, Request for Reasonable Accommodation Forms):
Mainstream, FUP, VASH, and Project-Based Programs (PBV, Mod Rehab, Continuum of Care programs: Mod SRO and SPC, NYC 15/15):
Owner Inquiries and Communications
Enhanced Development Owners:
Project-Based Development Owners (PBV, Mod Rehab, NYC 15/15, CoC SPC, or CoC Mod SRO):
Rent Increase Requests:
DTR Owner Portal Information:
Information and accommodations for victims of domestic violence, dating violence, sexual assault, and/or stalking
Clients with HCV or PBV subsidy:
Clients with a Continuum of Care subsidy (CoC SPC or CoC Mod SRO):
Clients with Mod Rehab or NYC 15/15 subsidy:
If you are not sure which type of subsidy you have, you may contact HPD Client Services at 917-286-4300 and a staff member will help you.
Housing Quality Standards (HQS)
Family Self-Sufficiency Program (FSS)
Portability Inquiries and Requests, Coordination with other Public Housing Authorities
Program Integrity and Compliance (fraud prevention)
Legal Support Unit hotlines
917-286-4300 (listen to menu and follow the prompts for Legal Support)
HPD Language Access Coordinator
Director of Operations, Human Resources