Our Emergency Response Unit (ERU) is here to represent the needs of businesses impacted by the Flatiron District steam explosion and connect them to information and services. Below, please find responses to questions SBS has received about this incident from local businesses, to date. Sign up here for updates.
NOTE: The reception center closed on Monday, July 30, 2018, at 5 p.m.
To reach our ERU by phone, call 212.618.8810.
Yes. You can get DOHMH's most current advice (excerpted below) by calling 311.
RE-OCCUPYING YOUR HOME OR BUSINESS
What steps must happen before an affected building can be reopened?
City agencies, Con Edison, and building owners must work together to complete these steps:
Building owners will receive a letter from the Health Department and the Department of Environmental Protection when their building is ready for re-occupancy.
Once a building can be re-occupied, any restaurant it houses may reopen. The Health Department does not require a food safety inspection.
This is unknown, but it is more likely to be days rather than hours. For public safety, assessment of the asbestos risk and decontamination of properties must occur before access to businesses is restored.
Now is the time to activate your business emergency plan.
Insurance is your first line of defense. Business interruption insurance may provide some compensation for lost revenues. Our staff can assist you with insurance claim difficulties you may experience.
You may also file claims with Con Edison for losses due to this incident:
Additionally, Renaissance Economic Development Corporation has set up a Flatiron District Steam Pipe Explosion Emergency Loan Program.