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You can now call for your SNAP interview at your convenience, Monday through Friday from 8:30am until 5:00pm (except holidays).

Call 718-SNAP-NOW (718-762-7669)

You may get benefits quicker if you complete your interview sooner.

Some Helpful Hints:

  • The best time to call for your interview is Thursday afternoon or Friday afternoon. Currently, this is when wait times are the shortest.
  • The call center is busiest on Monday mornings and Tuesday mornings. If you call during these periods you may experience the longest wait times.
  • When wait times are long, you may be given the option to leave your phone number and then to receive a call back without losing your place on line.
  • If you would like to request an in-person interview call HRA’s Infoline (718-557-1399) to schedule an appointment, or go to your local SNAP center.