Licensed Vehicles Frequently Asked Questions

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I made my renewal payment to the TLC, but I have not heard back from the TLC. Who should I contact?

  • Make sure the email address we have on file for you is correct. The TLC will only email the confirmation form to the current email address on record.
  • If you have not provided an email or if your email address on file is incorrect, you must submit your current email address online, on LARS
  • Contact your base to see if they received an appointment confirmation form. If not, check the TLC’s web site for the inspection scheduled DMV Appointment
  • For more information call the Call Center (718) 391-5501.

Can someone who does not have a TLC Driver License operate a TLC-licensed vehicle for personal use?

Yes, a TLC licensed vehicle can be operated for personal use by anyone with a valid and current State issued Driver’s license. Be aware that the vehicle can be pulled over and summonsed by a TLC Inspector or Police Officer if they have reason to believe the vehicle is being operated for-hire or they witness a violation of local laws.

Can I renew my vehicle at the same time that I am doing a Base Transfer?

Yes. You can submit a Transfer Application together with your Vehicle Renewal. The Base you are affiliated with must request an appointment on our website at: www.nyc.gov/tlcappointment to submit your completed Transfer Application at the TLC’s Licensing and Standards Division Long Island City facility, and tell us when you arrive that you also want to process your renewal. For additional information refer to the Vehicle Renewal Checklist (PDF).

How much vehicle insurance do I have to have?

There are minimum insurance levels your vehicle must possess based on the type of vehicle you own and the vehicle’s seating capacity. Download Vehicle Insurance Requirements (PDF) for further information.

What do I need to do to update my photo, or change my name on my TLC license?

  1. Read the TLC Credential Replacement Instruction Handout (PDF).
  2. You will need a completed and signed Request to Update TLC Credential Form (PDF).
  3. Request an appointment to update your photo by visiting Self Scheduling.
  4. You will need a completed and signed Request to Update TLC Credential Form (PDF) when you arrive for your appointment.