Contact FISA-OPA

Announcement, September 13, 2021

Walk-In Customer Service Centers

Our walk-in customer service center at 66 John Street is permanently closed.

At this time, the customer service center at 5 Manhattan West remains closed.

All documents must be mailed to:

FISA-OPA
5 Manhattan West, 4th Floor
New York, NY 10001-2633

FISA Call Center and HR/Payroll Help Desk Alert:

The Financial Information Services Agency (FISA) Call Center and the Office of Payroll Administration (OPA) HR/Payroll Helpdesk are no longer working remotely.

Third party requests for employee payroll information or for employment verification must be sent directly to the employee’s human resource office. We no longer accept encrypted requests or attached documents for employment verification.

If you contact us regarding these issues, we will refer you to:
DCAS Employment Verification Line at 212-669-1357, option 7, then option 1.


Email us

Email the Office of Payroll Administration.


Send correspondence to:

FISA-OPA
5 Manhattan West, 4th Floor
New York, NY 10001-2633


Freedom of Information Law (FOIL) Requests

OpenRecords Logo

 

Due to the current Novel Coronavirus (COVID-19) emergency, the Office of Payroll Administration (OPA) recommends submission of all Freedom of Information Law (FOIL) requests to OPA via NYC OpenRecords (nyc.gov/openrecords). Please select "Office of Payroll Administration (OPA)" from the Agency dropdown menu. Questions regarding specific FOIL requests should also be made via NYC OpenRecords, by using the "Contact the Agency" link available on every request page. NOTE: Requests submitted to OPA via the mailing address below may be subject to delays due to office closures and/or modifications to Agency operations


Office of Payroll Administration Records Access Officer:

Destyni Williams
FOIL Officer
5 Manhattan West, 4th Floor
New York, NY 10001-2633
(212) 857-1122


Office of Payroll Administration Records Appeals Officer:

Maureen A. Murphy
Records Appeal Officer
5 Manhattan West, 4th Floor
New York, NY 10001-2633
(212) 857-1122


Tips for a successful FOIL records search:
  • Be specific as to the records requested. Indicate the date or date range(s) of records requested. If a request is location based, describe the location(s) either as an address, an intersection, or a block.
  • Requests must be for records only and not questions requiring answers.
  • Request the records that you want only.

Employees of Private Companies

Questions concerning your pay and benefits? Contact the New York State Department of Labor


Employment Verifications

Please note that all requests for verification must have the employee's authorization to release the information.

  • for City employees please call the DCAS Employment Verification line at 212-669-1357, option 7, then 1.
  • for Department/Board of Education employees please call 718-935-4000.