Get Free Financial Counseling

*Important Updates Due to COVID-19*

Due to COVID-19, in person service is limited, but free, confidential financial counseling is available over the phone. Clients will be required to create a Financial Empowerment Portal account.

Get DCWP Alerts and Information During COVID-19 Crisis, including price gouging complaints and workplace safety and laws.

Worried about money? You're not alone. We're here to support you.

NYC Financial Empowerment Centers provide FREE one-on-one professional, financial counseling and coaching to support you in reaching your goals. Work with our counselors to:

  • Manage your money and set up a spending plan
  • Contact creditors about existing loans, including student loans. Get student loan debt tips during COVID-19.
  • Draft letters to creditors to lower payments or temporarily suspend payments due to hardship
  • Develop a strategy to minimize debt
  • Access local, state, and federal emergency resources
  • Open a bank account
  • Separate personal and business finances
  • Navigate the IRS Get My Payment tool for economic impact payments. Learn more about economic impact payments.
  • And much more

Book an appointment online and create/login to your Financial Empowerment Portal account. OR Call 311 to book an appointment.

Additional Marketing Materials and Programs

Icon to represent remote financial counseling.

NYC Financial Empowerment Center Flyer

Worried about money? Worried about managing money at home if your small business is struggling? We are here to support you. Get FREE financial counseling in person or by phone. Download flyer in English | Español (Spanish) | العربية (Arabic) | বাংলা (Bengali) | 简体中文 (Chinese - Simplified) | 繁體中文 (Chinese - Traditional) | Français (French) | Kreyòl Ayisyen (Haitian Creole) | 한국어 (Korean) | Język Polski (Polish) | ਪੰਜਾਬੀ ਦੇ ( Punjabi) | Русский (Russian) | ردو (Urdu)

Blue filtered photo of an NYC taxicab

Driver Resource Center

TLC-licensed drivers and taxi medallion owner-drivers can connect to the Driver Resource Center, a space where drivers may seek free financial counseling, legal services and other resources. Learn more at

Strengthen Your Credit Score campaign ad with coach holding stopwatch while trainee does sit up crunches

When It Comes to Money, We Could All Use a Coach Sometimes

In June 2018, DCA launched "When It Comes to Money, We Could All Use a Coach Sometimes" public awareness campaign to help shift the stigma associated with money and debt so people will take the steps necessary to improve their financial health just as they care for their physical health. Learn more about the campaign.

NYC Financial Empowerment Center logo in green

NYC Financial Empowerment Center Brochure

NYC Financial Empowerment Centers provide FREE one-on-one professional financial counseling and coaching to support you in reaching your goals. Financial counseling is free and confidential, regardless of income or immigration status. Download our Financial Empowerment Center brochure in 11 languages.

Are You a TLC Driver? Have a hard time paying your bills? Feeling stressed? You have options. The City can help.

Taxi and Limousine Drivers

You have options if you are having a hard time paying bills and experiencing stress, depression, and anxiety, including NYC Financial Empowerment Centers, NYC Well, and ActionNYC. Download information in English | Español (Spanish) | عربي (Arabic) | বাংলা (Bengali) | 中文 - 简化字 (Chinese - Simplified) | 中文 - 繁體字 (Chinese - Traditional) | Français (French) | Kreyòl Ayisyen (Haitian Creole) | 한국어 (Korean) | ਪੰਜਾਬੀ ਦੇ (Punjabi) | Русский (Russian) | ردو (Urdu)

Let us Set You Up for Financial Success Poster

The City is Here to Support Our Small Business Owners

87% of small business owners rely on their personal credit scores to get the loans they need to grow their business. NYC Financial Empowerment Centers offer free financial counseling to help you improve your credit so you can access the resources you need. Download flyer in English and Español/Spanish.

JobsPlus Logo in Color


Jobs-Plus is a public housing-based employment program designed to increase the level of earnings and employment among residents of public housing. The program saturates targeted developments with job and career support, rent-based and other financial incentives that "make work pay," and community organizing activities that support a culture of work. Jobs-Plus aims to increase earning and employment outcomes not merely for residents who directly receive program services, but for whole public housing communities. Learn more.

You Can Ad Campaign


In June 2014, DCA launched "You Can..." public awareness campaign, featuring real New Yorkers who took control of their finances with help from the City's free Financial Empowerment Center. Read their stories.






This page was updated on 06/19/2020.