Tips when Shopping for Services


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10 Things Every Consumer Should Know
Bail Bonds
Conversion Therapy
Debt Collection and Settlement Services
Employment Agencies
Funeral Planning
Heating Oil Delivery
Home Improvement
Immigration Assistance
Nail Salons
Notario Público
NYC Tourists: Visiting NYC?
Pedicabs
Tax Preparers
Towing Services


10 Things Every Consumer Should Know

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Bail Bonds

On February 15, 2018, DCA filed charges against bail bond agent Marvin Morgan, and several insurance and management companies for engaging in deceptive and unlawful trade practices that preyed on vulnerable New Yorkers desperate to help bring their loved ones home. Learn more about bail bonds.

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Conversion Therapy

Conversion therapy is illegal in New York City. Learn more about conversion therapy.

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Debt Collection and Settlement Services

Download Debt Collection Guide in:

Download Information when using Debt Settlement Services in:

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Employment Agencies

Get tips when working with employment agencies

Download Consumer Protection Tips about Employment Agencies in:

Download Job Hunter's Bill of Rights in:

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Funeral Planning

View funeral planning guide

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Heating Oil Delivery

Get tips for consumers on home heating oil deliveries

Get tips for businesses on heating oil deliveries

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Home Improvement

Get tips when hiring a home improvement contractor

Download the Home Improvement Consumer Guide

Download model estimate and sample contract

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Immigration Assistance

Download Consumer Bill of Rights Regarding Immigration Assistance Service Providers in:

Get tips on what an immigration assistance service provider can and cannot do in:

Read Consumer Protection Tips for Immigrants

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Nail Salons

Get information including tips for consumers, salon owners and salon employees

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Notario Público

In some Spanish-speaking countries, a Notario Público is a trained legal advisor. But in the United States, a Notary Public is NOT a trained legal advisor. The palm card describes the differences, and is available in English and Español (Spanish).

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NYC Tourists: Visiting NYC?

Read our consumer tips for tourists
Obtener consejos para turistas (Spanish)

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Pedicabs

Don't get taken for a ride. Download What You Need to Know about Pedicab Prices in English, Español (Spanish), 中文 - 简化字 (Chinese - Simplified), and Français (French)

Plan to ride in a pedicab? Before you do, know your rights! Get quick tips in English and Español (Spanish)

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Tax Preparers

Tax preparers must give you a copy of your Consumer Bill of Rights Regarding Tax Preparers

Get more consumer tips regarding tax preparers

Did you know the City offers free tax preparation services to eligible New Yorkers? Also refund-boosting tax credits including the Earned Income Tax Credit (EITC) and New York City Child Care Tax Credit (CCTC) can put extra money in your pocket! Learn more at nyc.gov/taxprep

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Towing Services

Get tips on towing services

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