Food Service Operators

Office Open by Appointment

The Customer Service Office for food establishments and mobile food vendors is now open by appointment only.

To schedule an appointment, you can:

  • Email infobfscs@health.nyc.gov. On the email's subject line, put "customer service appointment".
  • Call 212-676-1650 or 212-676-1651.

Hours: Monday to Thursday, 9 a.m. 4 p.m.; Friday, 9 a.m. to 2 p.m.

Location: 125 Worth Street, Room 1020, Manhattan

New or renewal permitting services are not offered at this location. To find out how to apply for or renew a permit, visit Food Establishment Permits.


Whether you work in a restaurant, soup kitchen or other food service establishment, the Health Department has important information about operating a clean, safe, healthy and legal business. Use the links provided on the left to find the guidance and information you need.

Inspection History Report for Your Restaurant

To ensure compliance with all food safety regulations and avoid fines, operators may request a 3-year inspection history report for their food service establishment.

Business Owner's Bill of Rights

Additional Resources